Troubleshooting

If you can’t find your solution here, contact us.

Troubleshooting Your Convertible Kit

Also see: re-preload instructions.

 

Problem | Solution

1. Things just don’t go together the way you think they should. 1. Read and follow instructions carefully.
2. Bike leans to the right or left. 2. Place shims in between frame and belly bracket (for one piece brackets) or in between the 2 pieces of the belly bracket.
3. Bike pulls to the right or left. 3. Bike and Voyager are not aligned. Loosenbelly bracket and align unit.
4. Bike has front end shake. 4. Check tire pressure. Voyager tires should be filled to 20 lbs. Motorcycle tires should havenormal air pressure. Check air pressure on shocks of motorcycle. Front should have from 5 to 10 lbs. Rear should be almost at max. air pressure. Front tire could be worn or cupped or out of balance. Motorcycle front springs could be worn. Fork bearings could be loose.
5. Voyager unit is making noise. 5. Check and tighten all bolts. Add grease to rear bearings. Tighten jam nuts.
Note: Newer bearing receivers do not have to be greased and do not have a jam nut.
6. Voyager ride seems too loose. 6. Make sure main mounting bolts are tight. Check pre-load.
7. How do I pre-load my Voyager Kit? 7. Click here to find out how to re-preload for rubber shock suspension or 
Things just don't go together the way you think they should.

Read and follow instructions carefully to navigate your journey with MTC Voyager.

Bike leans to the right or left.
If your MTC Voyager bike leans to the right or left, try placing shims either between the frame and the belly bracket (for one-piece brackets) or between the two pieces of the belly bracket.
Bike pulls to the right or left.

Check tire pressure. Voyager tires should be filled to 20 lbs. Motorcycle tires should have normal air pressure. Check air pressure on shocks of motorcycle. Front should have from 5 to 10 lbs. Rear should be almost at max. air pressure. Front tire could be worn or cupped or out of balance. Motorcycle front springs could be worn. Fork bearings could be loose.

Voyager unit is making noise.
Check all bolts, tighten as necessary. Apply grease to rear bearings. Secure jam nuts. Note: Newer models of bearing receivers do not require greasing or jam nuts.
Voyager ride seems too loose

Voyager riders seeking assurance of a secure journey, be at ease. Ensure the firmness of main mounting bolts and check the pre-load. MTC Voyager wants your safety and peace of mind.

How do I pre-load my Voyager Kit?

Click here to find out how to re-preload for rubber shock suspension or double shock suspension